Privacy Policy

1. Overview
Welcome to our website. We take the protection of your personal data very seriously. This privacy policy explains which information we collect, how we use it, and what rights you have as a user of this website.

2. Controller
The entity responsible for data processing on this website is:
Phone Heaven Zone / Razvan Brezan, Eichendorffstraße 4, 74343 Sachsenheim, Baden-Württemberg, Germany
Email: support@phoneheavenzone.com
Tel: +49 179 5304964

3. Data Collection
We collect various types of data when you use our website:

• Personal Data: Your name, address, and email address provided when filling out forms.
• Usage Data: Information about how you use the website, including your location and IP address.

4. Use of Cookies
Our website uses cookies to improve user-friendliness and to analyze website traffic. You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases.

5. Purpose of Data Processing
We use the collected data for the following purposes:

• To improve our website and services.
• To process contracts concluded through our online shop.
• For customer support and communication.

6. Legal Basis for Data Processing
The processing of your data is based on your consent (Art. 6 para. 1 lit. a GDPR), for the fulfillment of a contract (Art. 6 para. 1 lit. b GDPR), to fulfill legal obligations (Art. 6 para. 1 lit. c GDPR), or based on legitimate interests (Art. 6 para. 1 lit. f GDPR).

7. Data Sharing
Your data will not be shared with third parties without your explicit consent, except in cases where it is legally required or necessary to fulfill our contractual obligations. Third parties may include service providers acting on our behalf.

8. Data Transfer to Third Countries
If we transfer data to countries outside the EU/EEA, we ensure that appropriate safeguards in accordance with the GDPR are in place.

9. Data Storage and Retention
We store your data only as long as necessary to fulfill the above purposes or as required by law.

10. Your Rights
You have the following rights regarding your personal data:

• Right to information
• Right to rectification or deletion
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at the contact details provided above.

11. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that has legal effects on you or similarly significantly affects you.

12. Data Security
We take technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

13. Updating the Privacy Policy
This privacy policy is regularly updated to comply with current legal requirements or to reflect changes in our services. Please stay informed about the protection of your data.

14. Contact
If you have questions about data protection, please email us or contact the person responsible for data protection in our organization directly.

We place great importance on protecting your personal data and complying with applicable data protection laws. In this privacy policy, we inform you about which personal data we collect from you, how we use and protect it.

Contact Information:

Phone Heaven Zone
Razvan Brezan
Eichendorffstraße 4
74343 Sachsenheim
Baden-Württemberg
Germany
VAT ID: DE364391048
Tel: +49 179 5304964
Email: support@phoneheavenzone.com

Data Collection:
We collect personal data when you visit our website, use our services, or interact with us. This includes information such as your name, email address, contact details, and other information you voluntarily provide.

Use of Data:
We use your personal data to provide our services, respond to your inquiries, send you relevant information, and improve the quality of our services. We do not share your data with third parties without your consent, unless legally required or necessary to fulfill our contractual obligations.

Data Security:
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. We use secure transmission methods and store your data on protected servers.

Cookies:
We use cookies to enhance and personalize your experience on our website. Cookies are small text files stored by your web browser on your device. You can control the use of cookies in your browser settings.

Your Rights:
You have the right to request information about the data we store about you, to correct it, to delete it, or to restrict its use. Please contact us using the contact details below to exercise these rights.

Contact:
If you have any questions, comments, or requests regarding your data or our privacy policy, please contact us at:

Phone Heaven Zone
Email: support@phoneheavenzone.com
Tel: +49 179 5304964
Live Chat

This privacy policy is effective as of 06.07.2024 and may be updated from time to time. Please check regularly for any changes.

Additional Section for GDPR and EEA:

GDPR and EEA Compliance

Consent Mode Enabled: Visitors from the European Economic Area (EEA) can consent to the use of their data via our GDPR-compliant cookie banner. This ensures that all data collection and usage adhere to the GDPR regulations, respecting the privacy and rights of our users.

If you have any concerns regarding your data privacy, please contact us at support@phoneheavenzone.com.