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Shipping Terms for Phone Heaven Zone:


  • Shipping Methods and Duration:

    We offer various shipping methods to ensure your order arrives safely and on time. To meet your needs, we have established three types of free shipping:

    1. Free Express Shipping with Tracking

      • Delivery Time: 9 to 14 days. In exceptional cases, delivery due to issues with the shipping courier, weather conditions, or other unforeseen circumstances may take up to 20 days or longer.
    2. Express Insured Shipping

      • Your order will be prioritized for processing.
      • With tracking.
      • Delivery Time: 7 to 14 days. In exceptional cases, this delivery may also take up to 20 days or longer.
    3. Priority Express Insured Shipping

      • Your order is prioritized for processing and is insured.
      • Free replacement shipment in case of delivery problems.
      • With tracking.
      • Delivery Time: 6 to 14 days. In rare cases, delivery may take up to 20 days or longer.

    Please note that the specified delivery time refers to business days and does not include holidays. If the status of your shipment does not change and you have not received your order, please contact us at support@phoneheavenzone.com. We will investigate the matter and find a solution for you.

    We strive to deliver your order as quickly and safely as possible. Please choose the shipping option that best suits your needs.


  • Shipping Costs:

    Free Standard Shipping: Enjoy free shipping to the United States. We also offer free worldwide shipping with no hidden costs, ensuring you can shop with confidence no matter where you are.

    Priority Express Shipping: For those who need their orders sooner, we offer Priority Express Shipping. This service guarantees delivery within 6 to 14 days at a cost of $10.65 USD.

    Insured Shipping: Opt for Insured Shipping to have your products protected during transit. This option provides delivery within 7 to 14 days at a cost of $3.16 USD, giving you peace of mind.

    All Shipping Methods Include Tracking: No matter which shipping option you choose, you can always keep an eye on your order. Each method comes with a tracking code, allowing you to track your orders directly on our website.


  • Shipping Confirmation:
    Once your order has been shipped, you will receive a shipping confirmation via email. This contains all the necessary tracking information so you can always keep an eye on the progress of your delivery.

  • International Deliveries:
    We offer free worldwide shipping. Please be aware that no additional costs such as customs duties, taxes, or fees will be incurred for international orders.

  • Delivery Address:
    Please ensure you provide the correct delivery address. We cannot take responsibility for deliveries to incorrect or incomplete addresses. Carefully check your delivery address before finalizing your order.

For further questions or concerns regarding shipping, we're here to help. Simply contact us at:

Email: support@phoneheavenzone.com


 Contact Details:

Phone Heaven Zone

Website:

  • https://www.phoneheavenzone.com/

Phone Heaven Zone 

  • Phone Heaven Zone / Razvan Brezan 
  • Eichendorffstrasse 4 
  • 74343 Sachsenheim 
  • Baden-Württemberg 
  • Germany
  • USt-IdNr.: DE364391048 

Tel: +491795304964 

Email: support@phoneheavenzone.com 

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